FREQUENTLY ASKED QUESTIONS

Thank you for choosing Rochelle Dammel Fine Art. Welcome to the exclusive club of fine art collectors. Art is a personal choice reflects who you are and your passion for life.  I hope you enjoy the feeling of having stunning art in your home, I sure do. If this is your first high-quality print or original piece of art, you may be surprised at how much it changes the look of your home.  

Ownership of Artwork

Upon purchase of your original artwork, canvas or print, you will now own that specific piece of artwork. Of course, you may display your artwork however you'd like in your home, office or business. However, I continue to own the rights to reproduce all artwork created by me even after the original has been purchased--in any medium and whether it be an original, print, commissioned piece, etc,. Please do not create copies or reproduce my artwork without my written permission.  I retain the right to reproduce artwork I have created. If you have an interest in purchasing the rights to a piece of my artwork, let's talk!  If you'd like to use my artwork for a special project please contact me.

Shipping

If you purchase an original piece of artwork, you and I will work together to ensure the shipping method works for you and allows the piece to be handled with the utmost of care.  I will personally wrap it carefully and ship it insured.  I will select the shipping company who best provides careful delivery at a fair price.  Your money was carefully spent on a gorgeous, one-of-a-kind piece of art, and I want your shipping costs to be carefully spent as well. Please know that pieces over 44 inches must ship via freight and this can be quite costly.  In many instances, it may be more affordable to ship the painting un-stretched and rolled, and then have it re-stretched at your location.

May I pick up my original art from you in person?
Absolutely!  I love meeting my clients in person and am happy to meet you at my Denver, Colorado studio!

How is a print, giclee or other reproduction shipped?
In order to provide the best quality reproductions in the timeliest way possible, my non-original artwork is reproduced and shipped by my third party printing partners. 

Here is additional information about purchasing reproductive work via: 
ArtSpan.  https://www.artspan.com/purchase-info 
Fine Art America   https://fineartamerica.com/moneybackguarantee.html

Need help knowing which you ordered from? Please contact me. https://www.rochelledammel.com/mbr_contact.php

Returns
I want you to be satisfied and thrilled with your purchase.  Please ensure you look at the image on multiple devices before ordering as colors can vary depending on the monitor, phone, and device you are using. 

Originals: If you are returning an original piece of art, please contact me directly within 7 days of receipt to make arrangements.  
ArtSpan reproductions: https://www.artspan.com/purchase-info 
Fine Art America reproductions: https://fineartamerica.com/moneybackguarantee.html 

Need help knowing which of the above you ordered from? Please contact me. https://www.rochelledammel.com/mbr_contact.php